Reflection Home Care

Call us today at (877) 506-4090

Family owned and operated local business not a franchise

Qualified Home Care Staff
When attempting to find home care for a loved one, many families can become overwhelmed by the sudden illness or loss of independence of a loved one. Reflection Home Care can help families through this process, because we take into consideration many important details that families may overlook at such a stressful time
	Our experienced staff includes Certified Nurse's Aides (CNAs), home health aides, companions, and live-in personal care attendants who are English-speaking, well groomed, and professional. They are available when you need them: daily, weekly, full-time, part-time, 24 hours a day, 7 days a week for any and all senior, child, post-surgery adult or even newborn care. As each care giving situation is unique, not only the competence but the personality of each caregiver needs to be matched with each client. If at any time a client feels uncomfortable with their caregiver, we will happily make a change, because our clients' needs always come first.
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+ Click to see *Professional Standards & Qualifications* Professional Standards & Qualifications Because Reflection Home Care is dedicated to the highest standards, we are very selective in choosing our home care professionals. Every person who works for us meets the highest standards. We thoroughly screen everyone who works with us, by conducting comprehensive background checks, drug screens and financial stability/credit checks. Reflection Home Caregivers are bonded and have workers' compensation coverage. In addition, we ensure that: All Reflection Home Care team members who are required by state law or regulation to hold a license or certificate must hold a license/certificate valid in the state of employment. We verify all licenses and certificates to determine that they are valid and are in good standing. Reference checks are performed for the last 2 years of employment. References will be completed before candidate is assigned. Yearly physical examination, including negative Tuberculosis screening, is required and documented prior to hire. Reflection Home Care complies with all state health screening requirements. Blood borne pathogens training is given to all employees during orientation and as stated by OSHA guidelines. Rigorous attendance standards enforced through team member point system. Zero tolerance for caregivers no-call/no-shows. Attendance policy, policy & procedures and job description on file. Professional attire / color photo ID badge. Reflection Home Care is Bonded and Insured Reflection Home Care employees are given in-office orientation regarding Reflection Home Care policies and procedures, as well as an orientation session prior to beginning employment at a client facility. In-office orientation includes, but is not limited to: Lifting and Wheelchair Safety HIPAA Training Blood borne Pathogen Training Time slip and payroll procedures Benefits procedures EEOC policy Sexual Harassment Zero Tolerance policy Procedures to follow when injured on the job Satisfactory completion of Skills Test Inter-personal communications Elder Abuse Training Reflection Home Care conducts an Employee Performance Review that includes client input, at the following intervals: One week after placement at a client site Once every quarter thereafter At the end of each assignment

NPDA Believes the principle that quality private duty home care has one model of care and that model is to employ, train, monitor and supervise caregivers, the planning of care for the client and work toward a safe and secure environment for the person at home.

IDPH is responsible for health promotion and disease prevention, health care regulation, and health care delivery services in Illinois.
Illinois Department of Public Health: license #3000353

Qualified Home Care Staff

Professional Standards & Qualifications